Terms of Use

Effective Date: 8/11/26

THIS TERMS OF USE AGREEMENT (THE “TERMS”) GOVERNS YOUR USE OF THE PLATFORM OF RLB WORKFLOW SOLUTIONS LLC (“COMPANY”, “OUR,” “WE” or “US”), INCLUDING, WITHOUT LIMITATION, WWW.WORKFLOWSBYRONNA.COM (THE “WEBSITE”), AND ANY COMMUNICATION, PRODUCT, SERVICES, RELATED MATERIALS AND/OR RESOURCES AVAILABLE OR ENABLED VIA THE WEBSITE (COLLECTIVELY, THE “OFFERING”). BY ACCESSING OR USING THE OFFERING, CLICKING ON THE “I ACCEPT” OR SIMILAR BUTTON, AND/OR COMPLETING THE REGISTRATION AND/OR PAYMENT PROCESS, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE OFFERING, YOU AGREE TO BE BOUND BY, THESE TERMS.

GENERAL PROVISIONS

Please read these Terms carefully before using the Offering. Your use of, and participation in, the Offering may be subject to additional terms for specific Company products, or services, as further described below. The Offering and Website is owned and operated by Company. You must be at least eighteen years of age to use the Website and engage with the Offering. Access of the Offering and related materials by a minor is a violation of use, and Company reserves the right to terminate your access if such an issue is discovered. The Website is hosted on a reputable third-party platform Squarespace and Company makes reasonable efforts to maintain the Website. However; Company makes no explicit representations or warranties as to the safety of your individual use of the Website, and such use of the Website and/or the Offering is at your own risk. Company reserves the right to change these Terms at any time, in our sole discretion. Please check these Terms periodically for changes. When changes are made, Company will make a new copy of the Terms available on the Website or otherwise posted through the Offering. We will also update the “Last Updated” date at the top of these Terms. Any changes to the Terms will be effective immediately for new users of the Offering and on the stated Effective Date for existing users of the Offering. Company may require you to consent to the updated Terms in a specified manner before further use of the Offering is permitted. In the event you do not agree to any change(s) after receiving such notice thereof, you must stop using the Offering. Otherwise, however, your continued use of the Offering constitutes your acceptance of such change(s). If you do not agree with these Terms, please send an email to ronna@workflowsbyronna.com, and Company will make reasonable efforts to remove your name, email, and access to the Offering and Website.

Payment for Offerings

You agree to pay all fees or charges in connection with any Offering(s) you register for and/or purchase in accordance with the fees, charges and billing terms in effect at the time a fee or charge is due and payable. All payments will be processed in the local currency, or if not specified at checkout, in US Dollars. As a condition to using the Offering(s), you must provide Company’s Third-Party Payment Processor (as defined below) with a valid credit card or debit card number (Visa, MasterCard, or any other issuer accepted by us) (“Payment Provider”). Your Payment Provider agreement governs your use of the designated credit card or debit card, and you must refer to that agreement, not the Terms, to determine your rights and liabilities. By providing Company with your credit card or debit card number and associated payment information via the Third-Party Payment Processor, you agree that Company is authorized to immediately charge you for all fees and charges due and payable to Company in connection with the Offering(s) hereunder and that no additional notice or consent is required. You agree to immediately notify Company of any change in your billing address or the credit card or debit card used for payment hereunder. Company may also receive updates to your credit card, debit card, or other payment information from our payment processors. Following any change or update, whether made by you or by us, you authorize us to continue to charge the applicable method of payment. Company reserves the right at any time to change its prices and billing methods upon notice to you in the Offering(s) and/or the Website and by email. For the avoidance of doubt, you will be responsible for payment of the applicable fee for any Offering at the time you register and/or complete a purchase. Except as set forth in the Terms, all fees paid for the Offering(s) are non-refundable.

Company currently uses Stripe as the third-party payment processor for payment services, (e.g., card acceptance, merchant settlement, and related services) (“Third-Party Payment Processor”). By buying on the Website, you agree to be bound by the Third-Party Payment Processor’s privacy policy (currently accessible at https://stripe.com/privacy) and its terms of service (currently accessible at https://stripe.com/legal/ssa) and hereby consent and authorize Company and the Third-Party Payment Processor to share any information and payment instructions you provide with each other to the maximum extent required to complete your transactions. By utilizing Third-Party Payment Processors to gain access to the Offering, you hereby indemnify Company and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the Third-Party Payment Processor’s applicable terms and conditions of use.

You hereby acknowledge and agree that once you purchase an Offering, specifically to attend a workshop (whether in person or online), you are not entitled to a refund or a chargeback in the event that you cannot attend such workshop. Company reserves the right to correct any errors or mistakes in pricing, even if Company has already received payment. Any such changes will be conveyed in writing via email to notify you of the Company’s correction and to allow you to take the most appropriate action in the event of such a correction or mistake. Company is not able to accommodate a price adjustment after your purchase. Company reserves the right to present proof of your access and these Terms and Conditions of Use to the financial institution investigating if you dispute any charges. You have the unilateral right to terminate your use and access to any of the Offering(s). Please send an email to ronna@workflowsbyronna.com to initiate this process. Termination will not excuse you of any required or further payment. Upon confirmation of your termination, any and all outstanding balances will become immediately due and payable. Any existing balance that remains after 14 days from the date of termination will be sent to a collections agency, and you agree to be responsible for any additional charges, fees, or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs. Company reserves the right to refuse to fulfill any order placed on the Website, in part or in full, and will issue a refund accordingly. Company reserves the right to limit or cancel quantities purchased by any given user or household at our sole discretion.  Company may restrict order quantities based on personal data provided by you, such as orders placed under the same customer account, orders placed on the same payment method, and/or orders that use the same billing and/or shipping address.

INTELLECTUAL PROPERTY NOTICE

All images, text, designs, graphics, trademarks, and service marks are owned by and property of Company, or the properly attributed party. It is a violation of applicable law to use any of Company’s intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should We choose to do so, including asking for financial penalties (damages) and/or an injunction forcing You to stop using Our intellectual property immediately.

You may NOT use Company’s intellectual property in any way, which includes republishing any text, image, design, or other property on another website, or posting a quote or image from the Website and/or Offering(s) to any third-party website including social media. We have spent a great deal of time and money building the intellectual property located on this Website and Offering(s) and to maintain the integrity of it, Company cannot allow any unauthorized third-party use. For the avoidance of doubt, Company expressly prohibits the use and/or purchase of any Offering(s) that, in our sole discretion, appear to be in an attempt to resell such Offering(s). Company hereby expressly prohibits any use and/or purchase by resellers, dealers, distributors or wholesalers and will ban your access to the Website in any lawful way possible if Company discovers your prohibited use(s).

YOUR MATERIALS AND CONTRIBUTIONS

By submitting a comment, photo, video, or other material(s) onto the Website and/or any owned or operated site by Company, including but not limited to third-party access sites, such as Company’s Instagram, TikTok, Facebook group(s) or online software platforms that Company uses to distribute the Offering and related materials, you agree that Company has a perpetual, non-revocable, commercial license to re-publish your submission in whole or in part unless you explicitly state that Company may not do so with said submission. You have no right to privacy by accessing the Offering or related materials, and Company reserves the right to disclose your participation in the same.

PRODUCT REVIEWS

Company may request that you leave a rating and/or review of your purchase. If you choose to write a review, you must comply with the following guidelines:

  • You have used and/or accessed the product(s) sufficiently to speak with reasonable knowledge as to its effectiveness, value, aesthetics or utility; and

  • You do not use any offensive language, such as profanity, hateful or racist speech; and

  • Your submission does not discriminate on the basis of race, gender, religion, nationality, age or disability; and

  • You have not used your purchase in an illegal way, or made any implied or express claims to the same; and

  • You are not related to anyone who owns any part of the Website and/or Offering(s); and

  • You are not claiming any false or misleading statements; and

  • You are not affiliated with or working for any site or company we deem a competitor, at our sole discretion; and

  • You do not organize a campaign encouraging others to leave reviews, whether good or bad, unless otherwise authorized to do so.

Company reserves the right to accept or reject your review at our sole discretion. Company will make it clear that any posted review is not the Company’s opinions or beliefs. Company will not assume any liability for any review or for any claim, issue, liability or loss resulting from any posted review. By posting a review, you hereby grant to Company a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

MODEL RELEASE

You must own the copyright to any image(s) you use by default or voluntarily on Company’s platforms, Website and/or in the Offering(s), or any related materials. You grant Company a commercial license to any image(s) you submit to Company by default, such as an Instagram profile, Facebook photo or other profile image you voluntarily provide in accessing the Offering, or voluntarily upon Company’s request. Such a default or voluntary release of your image and likeness may be used for any reasonable future business use.

NOTIFICATION OF USE

Company is not obligated to notify you or anyone in photographs for publication or other use of any image or images you submit by default or voluntarily.

INTELLECTUAL PROPERTY

LIMITED LICENSE

Any and all materials, paid or free, that you access on this or any related domains that contain Company’s Offering are under the sole ownership or licensed use of Company.

To be clear, Company owns the Website, the page layout and design, overall look and appearance, individual graphics, icons, videos, logos, taglines, and trademarks (common law or federally registered). You are not allowed to reproduce any part of the Website(s), Offering(s), program(s), product(s), service materials, or related communications.

You are only receiving a limited, non-transferable, non-exclusive, revocable license for non-commercial use only in order to access any content or materials in the Offering(s) you have paid for or opted to receive. If you exceed the scope of this license, as determined by a legal authority such as a court of law or the Trademark Trials and Appeals Board, you have committed infringement in a manner that materially harms Company, and Company has the right to seek damages and/or an injunction to remedy the situation until Company is made whole.

You may:

  • Access the Offering(s) for your personal use (if additional members of Your team need to access the Offering(s), you must purchase additional Offering(s) at one per each team member).

  • Download and/or print any Offering materials for your personal use in your business (if additional members of your team need to download and/or print any materials from the Offering, you must purchase additional Offerings at one per each team member).

  • Use Company trademarks and copyrighted materials with Company’s consent and proper credit and marking, namely, using © with our Company name as the source of the materials and marking any federally registered trademarks with ® or common law trademarks with ™.

You may not:

  • Re-sell or trade your access to the Offering(s).

  • Share the Offering(s) with anyone else who has not yet purchased it or opted in to receive it.

  • Reprint or republish any of the Offering(s), in part or in whole.

  • Distribute any of the materials contained in the Offering(s) or related materials and/or communications as your own, otherwise known as stealing.

  • Reproduce and tweak any part or whole of the Offering(s) for distribution as your own work.

  • Claim ownership or use over any of Company intellectual property without Company’s prior written consent, which includes (but is not limited to): copyrights such as course materials, worksheets, workbooks, lessons, videos, and more; trademarks such as names, logos, taglines, or other unique source identifiers; or trade dress including the look and feel of the Offering(s) (and its related communications and materials).

  • Use Company Offering(s) or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s).

REQUEST FOR PERMISSION TO USE CONTENT

If you wish to use, publish, or access any of Company’s content, Offering(s), or related materials, you must do so by requesting permission prior to commencing use of the same by emailing Company.

CIVIL AND CRIMINAL PENALTIES

Even though Company’s Offering(s) are not necessarily something you can physically hold in your hand and walk away with, it is nevertheless considered theft to steal, infringe, or otherwise violate these Terms. Company reserves the right to prosecute infringers to the fullest extent allowed by criminal or civil statute in any jurisdiction allowed. You explicitly consent to personal jurisdiction in Company’s location by opting into or purchasing any Offering(s) or accessing its related communications and/or materials.

SECURITY AND ASSUMPTION OF RISK

SECURITY

It is your responsibility to secure your username and password from theft or any other means of unauthorized use that would violate these Terms. 

CONFIDENTIALITY

You have no right to confidentiality unless otherwise explicitly stated, such as in a subsequent client agreement, or otherwise implicitly agreed upon as mandated by law or fiduciary duty.

ASSUMPTION OF RISK

By accessing the Website, Offering and/or related materials, whether paid or unpaid, you assume all the risk of your access and any subsequent actions you choose to take as a result of the influence, information, or educational materials provided to You.

YOUR COMMUNICATIONS

Any communications made through Company’s ‘contact’, blog, blog comments, newsletter sign up, or other related pages on the Website, or directly to any Company phone(s), mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. Company owns any and all communications displayed on the Website, servers, comments, emails, or other media as allowed by Company’s jurisdiction’s laws, and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how Company stores and uses your communications and/or any data provided by you in those communications, please refer to Company’s Privacy Policy. Company maintains a right to republish any submission in whole or in part as reasonably necessary in the course of Company business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent, or otherwise harmful or inappropriate.

DISCLAIMERS

The Website, Offering(s), and any related materials are provided for educational and informational use only. You agree to indemnify and hold harmless Company for any direct or indirect loss or conduct incurred as a result of your use of the Website, Offering(s) and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

While Company may reference certain results, outcomes or situations on the Website, you understand and acknowledge that Company makes no guarantee as to the accuracy of third-party statements contained herein or the likelihood of success for you as a result of these statements or any other statements anywhere on this website. If you have legal and/or financial questions about using the Website or any Offering(s), you should consult a lawyer, or CPA and/or CFP respectively. Company expressly disclaims any and all responsibility for any actions or omissions you choose to make as a result of using the Website, Offering(s), related materials, products, courses, or the materials contained herein.

The Website is updated on a regular basis; however, Company cannot guarantee that all materials and related media contained herein are entirely accurate, complete, or up to date. You expressly acknowledge and understand that any information or knowledge you gain as a result of using the Website is used at your own risk. 

RESULTS DISCLAIMER
You agree that you understand individual outcomes using the Offering(s) will vary. Case studies or testimonials are not indicative of typical results. Each individual approaches the Offering(s) with different backgrounds, motivation, and other factors that are outside of Company’s control. Therefore, Company cannot guarantee your success merely upon access or purchase of the Offering(s) or related material(s).

GENERAL DISCLAIMER
To the fullest extent permitted by law, Company expressly excludes any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with the Website and/or the Offering(s), including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. Company and its employees are not legal, financial, or other professionals. The Website, Offering(s), and any other related materials are for educational and organizational purposes only and none of the information or materials provided by Company should be construed as legal or financial advice.

THIRD-PARTY DISCLAIMER
You acknowledge and agree that Company and its employees are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including you.

WARRANTIES DISCLAIMER
COMPANY MAKES NO WARRANTIES AS TO OUR PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS. YOU AGREE THAT PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PROGRAM, PRODUCT, OR SERVICES MATERIALS, OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.

TECHNOLOGY DISCLAIMER
Company makes reasonable efforts to provide you with modern, reliable technology, software, and platforms from which to access the Offering(s) and related material(s). However, in the event of a technological failure, you hereby accept and acknowledge Company’s lack of responsibility for said failure, and while Company will make reasonable efforts to support you, some technological issues are far outside Company’s control and will require you to access support from a third-party provider. To be clear, you hold Company and Flodesk, Inc. harmless from any claims arising out of any technological failure except in the unforeseen case of gross negligence, as determined by industry standards.

ERRORS AND OMISSIONS
Company makes no warranty or guarantees as to the accuracy, timeliness, performance, completeness, or suitability of the information on the Website and in the Offering(s). Company is not liable for any inaccuracies, errors, or reliance on personal opinions contained in the Website, the Offering(s) or related material(s).

INDEMNIFICATION, LIMITATION OF LIABILITY, AND RELEASE OF CLAIMS

INDEMNIFICATION
You agree at all times to indemnify and hold harmless Company, its affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to the Website and/or the Offering(s).

LIMITATION OF LIABILITY
Company will not be held responsible or liable in any way for the information, products, or materials that you request or receive through or in relation to the Offering(s). Company shall not assume liability for any third party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of your access of the Website, Offering(s), and/or any related material(s).

TERMINATION
Company shall, in its sole discretion, immediately terminate your use of the Website at any time if you have violated the Terms herein. It is within Company’s sole discretion to allow any user’s access to the Website, Company may revoke this access at any time without notice, and if necessary, block your IP address from further visits to any Company owned and operated platform, which includes but is not limited to the Website and any social media platform. 

DISPUTE RESOLUTION
If you and Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then you explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing an arbitration claim.

Applicability of Arbitration Agreement.

You and Company agree that any dispute, claim, or request for relief by or against Company relating in any way to your access to or use of the Offering(s) will be resolved by binding arbitration, rather than in court, except that (a) you and Company may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (b) you or Company may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, the terms “we”, “us” or “Company” mean RLB Workflow Solutions LLC and any of its predecessors, successors, assigns, corporate parents, subsidiaries and affiliates, and each of their respective officers, directors, employees, agents and representatives.

Arbitration Rules and Forum. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your dispute or claim or request for relief to Company to ronna@workflowsbyronna.com. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims, counterclaims, or requests for relief under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’s most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other disputes shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. Any arbitration of a dispute relating to your use of the Services primarily for personal, family or household purposes shall also be subject to the allocation of arbitration costs and other requirements of the JAMS’ policy regarding Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness available at https://www.jamsadr.com/consumer-minimum-standards/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Authority of Arbitrator.

The arbitrator shall have exclusive authority to (a) determine the scope and enforceability of this Arbitration Agreement and (b) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to, any assertion that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and Company. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and the Agreement (including this Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Company.

Waiver of Jury Trial.

YOU AND COMPANY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Company are instead electing that all disputes, claims, or requests for relief shall be resolved by arbitration under this Arbitration Agreement, except as specified in the Applicability of Arbitration Agreement section above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow the Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

Waiver of Class or Other Non-Individualized Relief.

ALL DISPUTES, CLAIMS, AND REQUESTS FOR RELIEF WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a decision is issued stating that applicable law precludes enforcement of any of this subsection’s limitations as to a particular claim for relief, then that claim for relief and only that claim for relief shall be severed from the arbitration and brought into the State or Federal Courts located in the State of Illinois. All other disputes, claims, or requests for relief shall be arbitrated.

30-Day Right to Opt Out.

You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: ronna@workflowsbyronna.com, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to get newsletters, and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of the Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.

Severability.

Except as provided in the Waiver of Class or Other Non-Individualized Relief section, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of this Arbitration Agreement shall continue in full force and effect.

Survival of Agreement.

This Arbitration Agreement will survive the termination of your relationship with the Company.

NON-DISPARAGEMENT

If you are found to be slandering, libeling, or otherwise disparaging the Company, its employees, Offering(s), or any related materials, Company will immediately remove your access to the Website, Offering(s), and any related communications. Company reserves the right to file a civil claim of action against you for any such damaging actions you take that materially harm the Company.

ENTIRE AGREEMENT

Before you register with the Website or make any purchases therefrom, you will be asked to consent to Company’s Privacy Policy. If you have consented, or once you do consent, the terms of the Privacy Policy together with these Terms, shall constitute the entire agreement between site users and the Company relating to the use of the Website.

Exclusive Venue. To the extent the parties are permitted under the Agreement to initiate litigation in a court, both you and Splice agree that all claims and disputes arising out of or relating to the Agreement will be litigated exclusively in the state or federal courts located in the State of Illinois.

Governing Law. THE TERMS AND ANY ACTION RELATED THERETO WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF ILLINOIS WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION. 

ALL RIGHTS RESERVED

All rights not expressly granted in these Terms or expressly written here, are reserved by Company.

SEVERABILITY

If any part of these Terms is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

PRIVACY POLICY

Last Updated on 8/11/26

This Privacy policy (“Policy”) will help you understand how RLB Workflow Solutions LLC(“Company”) uses and protects the data you provide to Company when you visit the website at WWW.WORKFLOWSBYRONNA.COM (“Website”), use our goods or services, or otherwise interact with Company (collective “Offering(s)”).  Company reserves the right to change this Policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, Company advises you to frequently visit this page.  

WHEN USER DATA COMPANY COLLECTS
Company collects the following data:

  • Your contact information (mailing address, phone number and/or email address);

  • Data regarding your online behavior on the Website; and

  • Other information you volunteer to Company.

WHY COMPANY COLLECTS YOUR DATA
Company collects your data for the following several reasons:

  • To provide you Services.

  • To process payments.

  • To better understand your needs.

  • To improve the Offering(s).

  • To send updates and marketing communications.

  • To respond to support inquiries.

  • To contact you to fill out surveys and participate in other types of market research.

  • To comply with legal obligations.

HOW WE SHARE YOUR INFORMATION
We may share your data with the following:

  • Service providers (e.g., payment processors, cloud services);

  • Legal authorities or to comply with the legal process;

  • Affiliates and subsidiaries, if any;

  • Upon merger or acquisition; and

  • Other entities with your consent.

SAFEGUARDING AND SECURITY THE DATA
Company is committed to securing your data and keeping it confidential. While Company reasonably prevents data theft, unauthorized access and disclosure by using commercial software products, no method of transmission or storage is 100% secure.

DATA RETENTION AND TRACKING
Company retains your personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.  

Company uses data analytics technology to collect data regarding online behavior, such as analyzing traffic to the Website and where such traffic comes from. All data analytics collected by such data technology is anonymous and cannot be tied to any personal identifiable information.  

YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the right to:

  • Access the data Company holds about you.

  • Correct or delete your information.

  • Withdraw consent.

  • Erase your data.

To exercise these rights, contact Company at ronna@workflowsbyronna.com.

INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, your data may be transferred and processed in the U.S. or other countries where our service providers are located.

CONTACT US

If you have any questions or comments about this Policy, contact Company at ronna@workflowsbyronna.com.